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Frequently Asked Questions

Is Snowball free? Yes, it is!

How exactly is Snowball free? If you get a product through one of our recommendations, the bank or lender pays us. We guide users only to products and services that we would feel comfortable recommending to a close friend or family member.

How does Snowball work? We integrate with your student debt accounts and give you a recommendation specific to you based on your financial picture and your goals -- whether it is to increase your monthly payments, pay down your balance faster, or refinance your student loans.

Why should I use Snowball? Snowball offers free analysis on how much interest you’re paying and what your options are when paying off your student loans. We compare against refinancing, optimizing payments and federal programs to ensure our users make the best decision for their situation. On average, our users save $6,000 on their student loans.

Does Snowball refinance loans? We do not refinance directly, but we do help you decide which bank or lender you can refinance with. After you sync your loans, we will assess if refinancing is right for you.

Is there a Snowball app? We don’t currently have a mobile app. However, our website is mobile friendly and works on all devices. We plan to build a mobile app in the future.

What happens when I sign up? When you sign up, you will be able to tell us more about your goals and sync your student loan accounts. This allows us to provide you with a free student debt plan and analysis. Once you are signed in, you’ll also receive resources and guides exclusive to Snowball Wealth users.

How does Snowball protect my personal information? At Snowball, your privacy and security is our top priority. We do not sell your personal information to or share it with unaffiliated third parties for their own advertising or marketing purposes. We use bank level encryption to protect your data at all times, and if we suspect any suspicious activity on your account we’ll alert you as soon as possible.