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Frequently Asked Questions

Is Snowball free? Yes, it is!

How exactly is Snowball free? If you get a product through one of our recommendations, the bank or lender pays us. We guide users only to products and services that we would feel comfortable recommending to a close friend or family member. Support keeping us free by clicking on our partner links if they are a fit for you! We also have a Premium Product that you can sign up for, it includes 1-1 coaching with a CFP.

How does Snowball work? We integrate with your student debt accounts and give you a recommendation specific to you based on your financial picture and your goals -- whether it is to increase your monthly payments, pay down your balance faster, or refinance your student loans.

Why should I use Snowball? Snowball offers free analysis on how much interest you’re paying and what your options are when paying off your student loans. We compare against refinancing, optimizing payments and federal programs to ensure our users make the best decision for their situation. On average, our users save $6,000 on their student loans.

Does Snowball refinance loans? We do not refinance directly, but we do help you decide which bank or lender you can refinance with. After you sync your loans, we will assess if refinancing is right for you.

Is there a Snowball app? We don’t currently have a mobile app. However, our website is mobile friendly and works on all devices. We plan to build a mobile app in the future.

What happens when I sign up? When you sign up, you will be able to tell us more about your goals and sync your student loan accounts. This allows us to provide you with a free student debt plan and analysis. Once you are signed in, you’ll also receive resources and guides exclusive to Snowball Wealth users.

How does Snowball protect my personal information? At Snowball Wealth, your privacy and security is our top priority. We use bank-level security to protect your data at all times, using 256-bit encryption to protect your data at rest and on transit. We do not sell your personal information to or share it with unaffiliated third parties for their own advertising or marketing purposes. Check out our Privacy Policy for more information. Our team is on the lookout for suspicious activity and will respond to security threats quickly, and will alert you if there is any suspicious activity on your account.